Tagged: x
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June 9, 2016 at 9:12 am #1034045
Hi, I’ve seen a few posts on here with similar issues, but none of the solutions provided there have worked for me.
In the x add-ons menu in the dashboard, and specifically in the cornerstone editor, a large number of the interface icons aren’t appearing.
This is a new install, and the issue has been present from the second I installed X. I tried reinstalling the theme and cornerstone plugin with no success. I have a couple of other X sites without this issue.
I’m using X version 4.5.2, Cornerstone version 1.2.4, and WordPress 4.5.2
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You must be logged in to view attached files.June 9, 2016 at 9:14 am #1034051This reply has been marked as private.June 9, 2016 at 11:53 am #1034313Hi There,
Please do the following:
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Add this in your wp-config.php located at the root directory of your site.define( 'WP_MEMORY_LIMIT', '256M' ); define( 'WP_MAX_MEMORY_LIMIT', '512M' );
You can add it before the line
/* Thatβs all, stop editing! Happy blogging. */
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Please try to install and run Transient Cleaner (https://en-ca.wordpress.org/plugins/artiss-transient-cleaner/).
1. Install Transient Cleaner
2. Navigate Dashboard -> Tools -> Transients
3. Set Clear Expired Transients -> Enable
3. Set Clear Expired Transients -> Clean Now
5. Set Remove All Transients -> Enable
6. Set Remove All Transients -> Optimize Afterwards
7. Set Remove All Transients -> Clean Now
8. Save Changes
9. Recheck your Cornerstone for functionalityHope it helps.
Thanks
Joao
June 10, 2016 at 3:35 am #1035526Hi Joao,
Thanks for your response β I followed your guide, but unfortunately this hasn’t solved my problem.
Jason
June 10, 2016 at 6:22 am #1035697Hi Jason,
You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
If that doesn’t help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
June 10, 2016 at 6:33 am #1035703This reply has been marked as private.June 10, 2016 at 4:02 pm #1036430Hi there,
The issue was your server related and I was able to resolve your issue. By default, the MIME types in IIS are configured to deliver EOT (as used by IE) and TTF files. But WOFF (Firefox) and SVG (iPhone, iPad & others) will not be served.
I have added the following configuration options to your .htaccess file.
AddType image/svg+xml svg AddType image/svg+xml svgz
Please clear your browser cache before testing your Cornerstone.
Hope that helps.
June 10, 2016 at 4:09 pm #1036443That’s great, thanks so much for your help!
June 10, 2016 at 10:36 pm #1036880You are most welcome. π
July 4, 2016 at 7:54 am #1071449Hello I’m having the same problem. Icons not showing up and it’s a windows based server. I have no .htaccess file so I created one to add the
AddType image/svg+xml svg
AddType image/svg+xml svgz”as suggested, but still nothing. Please help. I even tried installing an svg plugin, adding a code in the functions and still no icons loading π
July 4, 2016 at 7:55 am #1071450Hello I’m having the same problem. Icons not showing up and it’s a windows based server. I have no .htaccess file so I created one to add the
AddType image/svg+xml svg
AddType image/svg+xml svgzas suggested, but still nothing. Please help. I even tried installing an svg plugin, adding a code in the functions and still no icons loading π
July 4, 2016 at 8:08 am #1071468Hi,
Kindly refer to the link below.
https://community.theme.co/kb/solutions-to-potential-setup-issues-font-awesome/
Hope that helps.
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