[Bo DParticipant]

Hi

As many others I am getting the following error when showing the website

Revolution Slider Error: You have some jquery.js library include that comes after the revolution files js include.
This includes make eliminates the revolution slider libraries, and make it not work.

To fix it you can:
1. In the Slider Settings -> Troubleshooting set option: Put JS Includes To Body option to true.
2. Find the double jquery.js include and remove it.

The following versions are installed:
– WordPress: 4.5.2
– Slider Revolution: 5.2.5.3
– Theme X: 4.5.2
– Cornerstone: 1.2.4

If I go to a sliders settings, then the buttons in top-right corner are weird / missing icons, and the accordions in the right side with PROBLEM HANDLINGS do not respond when clicked. I have tried to disable all plugins but Slider Revolution. Same result.

Suggestions?

Thanks
Bo Dudek
Webdeveloper

[DarshanaModerator]

Hi there,

Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

[Steven HParticipant]

Hi Darshana,

Have you noticed lots of people with these Slider Revolution issues….I think someone need to fix the ZIP as the assets.zip is not getting extracted on install and causig all sorts of issues. This seems to fix it…

I followed this advice on another post:

Post Link: https://community.theme.co/forums/topic/revolution-slider-after-update/#post-1021781
==================================================================================
i had the same problem! But i managed to solve it.

There is a problem with the revslider.zip, which is comming with the x-package, because if you unzip it, in revslider/public/assets/ is still the asset.zip. So you have to unzip it and load it manually to your webspace to the appropriate place.

Best
Tobi
==================================================================================

I hope this helps

Steve

[JoaoModerator]

Hi Steve,

Thanks a lot for your input I will forward to the development team.

Joao

[Bo DParticipant]

Steven, I can confirm, that you solution worked out. I took down the assets.zip from within the plugin, unzipped it locally and uploaded the content of the assets folder. All is good 🙂

Darshana, you should mark this urgent internally to have it fixed fast 🙂

Happy happy
Bo Dudek
Webdeveloper

[RahulModerator]

Sure thing, Bo.

We shall have it fixed soon in the next updates.

Thanks

[Andreas LParticipant]

Hi all

As you proposed I manually downloaded the file my-domain\wp-content\plugins\revslider\public\assets.zip with e.g. filezilla, unzipped it locally and replaced the folder my-domain\wp-content\plugins\revslider\public\assets with the unzipped one on my local drive. Afterwards everything ran fine again. So the problem was that with updating to the new version of x-theme the file assets.zip of revslider did not unzip automatically.

Thank you very much

Andreas

[JoaoModerator]

Great Andreas

This is happening in a few installations and we are still studying the issue.

We are glad you managed to fix it.

Reach us if you need help with anything else.

Joao

[mtdafmParticipant]

I just updated our site to the latest everything today and ran into this issue.

I’m guessing it was a permission thing because it pretty much always is with this stupid Bitnami setup.

This helped me tremendously thank you.

[JoaoModerator]

Great to hear it.

Let us know if you need help with anything.

Joao

[Author]

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