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  • #1416408

    isearchlocal
    Participant

    hi, created a number of new pages on a specific website of ours.

    the pages allow me to save them however they dont appear to be saving anything from cornerstone.
    all the new pages i have saved as templates however they wont appear on live version.

    the site is

    sabzsolicitors.co.uk

    #1416476

    Rahul
    Moderator

    Hey There,

    Thanks for writing in!

    You can try adding this in your wp-config.php located at the root directory of your site.

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Hope that helps!

    #1417397

    isearchlocal
    Participant

    hi

    ok so did that. still the same problem.

    as you can see on the attachment, even though it says saved at the top right of the screen, when i go to leave the page at the bottom left it says not saved.

    Attachments:
    You must be logged in to view attached files.
    #1417417

    Friech
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #1417724

    isearchlocal
    Participant
    This reply has been marked as private.
    #1418124

    Nabeel A
    Moderator

    Hi again,

    I created a new page http://sabzsolicitors.co.uk/test-page/ and it is saving correctly. You might be having with an old page, If this is the case then please check the page’s content, there might be HTML tags that are not closed or there could be an invalid tag.

    Hope this helps!

    #1418788

    isearchlocal
    Participant

    hi, checked everything.

    tried all different page layouts, new pages etc.

    i need it to be no container, header and footer.

    it simply wont save any content for me…

    what could it possible be?

    #1418907

    Lely
    Moderator

    Hi There,

    I tried again. See this:http://screencast-o-matic.com/watch/cbeZlg6m5P
    The link:http://sabzsolicitors.co.uk/x-test/ although, Cornerstone takes time to load. It takes a few tries for me before it loads. Please check in with your hosting provider if you’re not maxing out memory. We might increase it on WordPress but it might be limited on hosting.

    #1428586

    isearchlocal
    Participant

    Hi, the hosting provider has also increased the memory.
    however it is still not saving the pages…
    any other ideas?

    #1428691

    Christopher
    Moderator

    Hi there,

    If you experience this with specific pages, please provide us with their URL so we can check those pages.

    Thanks.

    #1428692

    isearchlocal
    Participant

    hi christopher, please see above. its exactly the same as described.
    however try this then.

    http://sabzsolicitors.co.uk/anita-sfarcioc/?cornerstone=1

    templates
    pages
    anita
    upload
    save

    Attachments:
    You must be logged in to view attached files.
    #1428703

    Christopher
    Moderator

    Hi there,

    Upon checking your site, the page has no content, see the attachment.

    Please add some content so we can check the page.
    I added a new page titled ‘x support’, inserted some elements and saved it successfully.

    Hope it helps.

    Attachments:
    You must be logged in to view attached files.
    #1428708

    isearchlocal
    Participant

    ok, i think your missing the whole issue there. There is no content on that page as it wont allow me to save any content.
    I have tried, the hosters have tried and both of us are getting the same errors as described above.

    if its possible for you, please try and follow the steps i described above and resent below.

    please go to: http://sabzsolicitors.co.uk/anita-sfarcioc/?cornerstone=1

    templates
    pages
    anita
    upload
    save

    #1428709

    Christopher
    Moderator

    Hi there,

    I see, I followed your steps and got following error :

    Failed to load resource: the server responded with a status of 500 (Internal Server Error)

    We have found that 403, 500, or 503 errors are typically due to security settings or permissions errors with the server. For this particular situation, you will need to contact your hosting provider and ask them to ensure that your file permissions are set correctly.

    Beside that, use the error message above and contact your webhost. Here is a form letter you may use:

    Hello [provider],
    
    My WordPress installation is having a hard time making outbound HTTP requests. I’m using X theme and it makes a request to community.theme.co for setting up automatic updates. Here is the error message I’m receiving:
    
    [screenshot, or copy/paste the verbose error message (see above regarding the &x-verbose flag)]
    
    Could you please do the following?
    
    – Ensure my site can reach this domain: community.theme.co
    – Ensure cURL is working, and allow_url_fopen is enabled.
    – Ensure PHP is configured with the latest CA Root Certificates.
    – Check into the error message above.
    
    Please advise on anything you discover. Thank you.

    Hope it helps.

    #1428722

    isearchlocal
    Participant

    brill.

    thank you for that.

    I have raised to TSO the further info

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