[lincoln80Participant]

hello,

the mobile menu for my site does not work… works fine on desk top version but not on ipad or mobile. does not drop down or anything. please get back to me. thank you.

URL: outsideambition.com

[JoaoModerator]

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Thanks

Joao

[lincoln80Participant]

Hi Joao,

I tried deactivating all plug ins and that did not work… any other suggestions?

Please let me know.

Thank you.

[Rue NelModerator]

Hello There,

Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password
– FTP Hostname
– FTP Username
– FTP Password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[lincoln80Participant]

This reply has been marked as private.

[RupokMember]

Hi there,

Thanks for writing back. Looks like you deactivated the Cornerstone plugin. Note that Cornerstone is a required plugin to run X smoothly. Everything is fine now after activating the plugin.

Cheers!

[lincoln80Participant]

This reply has been marked as private.

[ThaiModerator]

Hi There,

Please add the following CSS:

p.p-meta span:nth-child(1),
p.p-meta span:nth-child(2) {
    display: none;
}

Hope it helps 🙂

[lincoln80Participant]

Hello,

I am not quite sure how to do that… are you able to do? See credentials in previous private post.

Thanks, much appreciated.

[JadeModerator]

Hi there,

Please add it in Appearance > Customize > Custom > Custom CSS.

Hope this helps.

[lincoln80Participant]

Great thanks again

[JadeModerator]

You’re welcome.

[NateParticipant]

Hi,

I am having issues with the menu on mobile view as I can not get it to work.
I have tried the following:
Updated to latest version of WordPress
De-activated all plugins (excluding cornerstone and essential gird)
looked for the x short-codes, as read through other support posted, but I’m using version 4.6.4 so this is no longer relevant.

If you can take a look for me that would be great.

Many thanks.

[NateParticipant]

This reply has been marked as private.

[ThaiModerator]

Hi There,

Please find this CSS:

ul.x-nav {
    display: none;
}

And change to this:

.x-colophon.bottom .x-nav {
    display: none;
}

Hope it helps 🙂

[Author]

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