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  • January 11, 2017 at 12:02 pm #1325910
    lincoln80
    Participant

    hello,

    the mobile menu for my site does not work… works fine on desk top version but not on ipad or mobile. does not drop down or anything. please get back to me. thank you.

    URL: outsideambition.com

    January 11, 2017 at 1:16 pm #1326013
    Joao
    Moderator

    Hi There,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Thanks

    Joao

    January 15, 2017 at 2:47 am #1330610
    lincoln80
    Participant

    Hi Joao,

    I tried deactivating all plug ins and that did not work… any other suggestions?

    Please let me know.

    Thank you.

    January 15, 2017 at 3:04 am #1330630
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Would you mind providing us the url of your site with login credentials so we can take a closer look and fix the issue? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    To do this, you can make a post with the following info:
    – Link to your site

    – WordPress Admin username / password
    – FTP Hostname
    – FTP Username
    – FTP Password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thank you.

    January 23, 2017 at 12:19 pm #1341887
    lincoln80
    Participant
    This reply has been marked as private.
    January 23, 2017 at 12:47 pm #1341915
    Rupok
    Member

    Hi there,

    Thanks for writing back. Looks like you deactivated the Cornerstone plugin. Note that Cornerstone is a required plugin to run X smoothly. Everything is fine now after activating the plugin.

    Cheers!

    January 24, 2017 at 10:25 am #1343322
    lincoln80
    Participant
    This reply has been marked as private.
    January 24, 2017 at 10:53 am #1343377
    Thai
    Moderator

    Hi There,

    Please add the following CSS:

    p.p-meta span:nth-child(1),
p.p-meta span:nth-child(2) {
    display: none;
}

    Hope it helps 🙂

    January 25, 2017 at 11:34 am #1345007
    lincoln80
    Participant

    Hello,

    I am not quite sure how to do that… are you able to do? See credentials in previous private post.

    Thanks, much appreciated.

    January 25, 2017 at 1:07 pm #1345106
    Jade
    Moderator

    Hi there,

    Please add it in Appearance > Customize > Custom > Custom CSS.

    Hope this helps.

    January 25, 2017 at 3:01 pm #1345242
    lincoln80
    Participant

    Great thanks again

    January 25, 2017 at 4:43 pm #1345387
    Jade
    Moderator

    You’re welcome.

    February 8, 2017 at 9:02 am #1362872
    Nate
    Participant

    Hi,

    I am having issues with the menu on mobile view as I can not get it to work.
    I have tried the following:
    Updated to latest version of WordPress
    De-activated all plugins (excluding cornerstone and essential gird)
    looked for the x short-codes, as read through other support posted, but I’m using version 4.6.4 so this is no longer relevant.

    If you can take a look for me that would be great.

    Many thanks.

    February 8, 2017 at 9:03 am #1362880
    Nate
    Participant
    This reply has been marked as private.
    February 8, 2017 at 10:20 am #1363005
    Thai
    Moderator

    Hi There,

    Please find this CSS:

    ul.x-nav {
    display: none;
}

    And change to this:

    .x-colophon.bottom .x-nav {
    display: none;
}

    Hope it helps 🙂

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