Navigation
This is archived content. Visit our new forum.
  • Author
    Posts
  • #34837

    John S
    Participant

    All text editing elements are missing when bringing up the edit text box in visual composer.
    This morning up installed the most recent update the x-theme exactly as instructed in the Knowledge Base Section.
    Still was missing the text editing elements.

    Updated my ultimate tinyMCE plugin.
    Still was missing the text editing elements.
    Completely uninstalled Ultimate tinyMCE plugin.
    Still was missing the text editing elements.
    Now cannot find that plugin when searching for new plugins.

    Not sure what is going on and how to get those feature elements back to the edit box in visual composer.

    #34883

    Percy T
    Participant

    Yes same story here. If i want to edit text the text is white and there are no editing options.

    Some folks having the same issue at http://quadroideas.com/support/topic/visual-composer-is-not-working-now/

    I hope somebody has a solution for this. Please help
    Percy

    #34937

    John S
    Participant

    I checked versions to make sure things were updated.

    Wordpress is v3.9
    X theme is v1.8.3

    but when I look at plugins, those versions did not update. I manually transferred each plugin file that needed to be updated via ftp, again to no avail.

    x shortcodes is still v2.0.9

    revslider is still 4.2.5

    and the visual composer is stated in my plugins as, ‘WPBakery Visual Composer and that is at v3.7.4

    Hope this info helps reach a solution.

    #34940

    James W
    Participant

    I am having the same problem.

    #34965

    Percy T
    Participant

    Yup, i also updated to whole theme. But the visual composer plugin is still stuck at the “older” version :(.

    #34966

    Bhakti
    Participant

    I’m experiencing this weirdness too. I’m not able to deactivate or delete the Shortcodes plugin 2.0.9, would like to update it without using http://FTP..

    #34968

    Victoria D
    Participant

    Same problem here! Good to see it’s not just me 🙂
    Any solutions??

    #35011

    Support
    Member

    Hi there!

    We’re sorry that you’re having this issue.

    If you don’t mind, please do the following steps:

    1.) Update to the latest version of X which is 1.8.3.
    2.) Go to Plugins panel then deactivate all plugins and delete WPBakery Visual Composer plugin.
    3.) You’ll be notified to install the plugin again. Click “Begin Installing the plugin”.
    4.) Check the visual composer again. If it is working, activate existing plugins again.

    I hope it works. Please let us know.

    #35021

    Victoria D
    Participant

    Worked for me! Thanks!

    #35032

    Victoria D
    Participant

    Actually, Visual Composer seems broken! Trying to make a page, when I hit publish or update it gives me this message:
    “Your page layout was created with previous Visual Composer version. Before converting your layout to the new version, make sure to read this page. Convert to new version”
    When I convert it has just duplicated all of my content through the page a million times. Very strange!

    #35033

    Support
    Member

    Glad we could help. I hope it works for them. If you have any questions, let us know.

    #35041

    Victoria D
    Participant

    Actually, Visual Composer seems broken! Trying to make a page, when I hit publish or update it gives me this message:
    “Your page layout was created with previous Visual Composer version. Before converting your layout to the new version, make sure to read this page. Convert to new version”
    When I convert it has just duplicated all of my content through the page a million times. Very strange!

    #35044

    Kory
    Keymaster

    Hey Victoria,

    Thanks for writing in! When you have a chance, make sure to read through this thread as it explains in detail the nature of this issue, and the original thread author shared some additional insights that you might find helpful.

    Thanks!

    #35056

    Victoria D
    Participant

    Hi

    I read through that and it seems to be a different issue since even if I start a new page, put it in visual mode, add something and then save, it tells me “Your page layout was created with previous Visual Composer version. Before converting your layout to the new version, make sure to read this page. Convert to new version” And when clicking convert (as there is no other option) it doubles everything, or more, that I added to the page. No switching between modes. It wasn’t doing this before?

    #35060

    Cy M
    Participant

    I am experiencing the same issue…I have updated and installed the VC plugin numerous times.

    I’m also getting errors using VC and Chrome, when I add a text box I cannot save…you can click away on the save button but it does nothing. I test in firefox and it does save fine. I am also missing the “visual” tab in the top right corner of the text editing window in chrome so I am stuck in “text” mode.

    Do you recommend backing up my wordpress database and trying to do a fresh install of the theme and plugins? Will I lose my users info if I do this?