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  • #1026425

    Rad
    Moderator

    Hi there,

    The fix was adding this line on site’s wp-config.php just under WP_DEBUG line

    define( 'CS_LEGACY_AJAX', true );

    Then flushing permalinks by re-saving it at Admin > Settings > Permalinks. Though it could be different per case and I may need to see your site’s current issue directly.

    Cheers!

    #1026665

    mohurwitzmusic
    Participant

    It worked!!!

    Thank you 🙂

    #1027228

    Rue Nel
    Moderator

    You’re welcome!
    Thanks for letting us know that it has worked for you.

    #1097291

    llynch
    Participant

    I am also having the same problem. I added the line

    define( ‘CS_LEGACY_AJAX’, true );

    to the wp-config.php file and flushed the cache but still no luck. There was no WP_DEBUG line so I tried it in different places but still no luck.

    Any suggestions?

    Thanks.

    #1097313

    llynch
    Participant

    I should have included that the site is running X 4.4.2 and WordPress 4.5.3.

    Also, it is only when users who are not super admins make the edits to the pages that the embeds don’t work. It is an audio embed in this case from SoundCloud that doesn’t work in the page when a administrator or Editor or Author makes changes to the page. Only when they’re a Super Admin does it work. We have been using the EMBEDDED AUDIO element for these tests.

    Thanks in advance for your help.

    #1097346

    Joao
    Moderator

    Hi There,

    If you are embedding from soundcloud you should use the RAW Element not Audio Element.

    Let us know how it goes.

    joao

    #1097369

    llynch
    Participant

    I also upgraded to X to 4.6 and flushed the permalinks. Cornerstone is 1.3. Still not working.

    #1097370

    llynch
    Participant

    Thank you. I’ll try it!

    #1097381

    llynch
    Participant

    Thanks for the suggestion. Unfortunately, the RAW CONTENT ELEMENT is working no better than the EMBEDDED AUDIO element. NOTE, I’m also unable to access the EMBEDDED AUDIO element from the non-Super Admin user. The only way to access is it to have a super admin add the element to a template & then use the template when logged in as a normal administrator.

    #1097394

    llynch
    Participant

    Actually, when I drop the SoundCloud embed into a RAW CONTENT element, the embed doesn’t even show up in the preview.

    #1097996

    Rad
    Moderator

    Hi there,

    In that case, please start a new thread while linking back here. Then please provide your admin and FTP login credentials in private reply.

    Thanks!