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  • January 2, 2015 at 10:31 am #175120

    mwwbuilders
    Participant

    Hello,

    I just updated x theme (3.1.1) and all plugins (Visual Composer 4.3.5 and Shortcakes 2.6.1). After updating, my main menus with sub-menu items no longer display (no sub-menu drop-down). Seems to only be happing in Safari (8.0.2).

    Happening on two sites using X:

    http://duganbuilds.com/
    http://journeystothesoul.com/

    Appreciate any help you can give on how to fix.

    Thanks,

    Jon

    January 2, 2015 at 10:42 am #175129

    mwwbuilders
    Participant

    never mind. I re-read the FAQs about the new update and it turned out I needed to clear my cache in Safari. Working fine now.

    Jon

    January 2, 2015 at 2:01 pm #175252

    Nabeel A
    Moderator

    Glad you’ve sorted it out Jon.

    Cheers!

    January 2, 2015 at 3:02 pm #175283

    Brandon W
    Participant

    I have cleared my cache on both Chrome and Safari and still have two issues:

    1) I can’t get my drop-down menus to display.

    2) I can’t get the Revolution Slider to show up. Both are setup correctly as far as I know, and I just updated the theme today and plugins.

    http://preme.me/bikestate38/

    Please advise.

    January 2, 2015 at 8:10 pm #175446

    Friech
    Moderator

    Hi there,

    Thank you for writing in! do you have a plugin that has something to do with cache? please disable it and try to refresh the page.

    In case it didn’t help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Cheers!

    January 5, 2015 at 9:32 am #176815

    Brandon W
    Participant
    This reply has been marked as private.
    January 5, 2015 at 10:07 am #176853

    Christopher
    Moderator

    Hi there,

    The password is incorrect, Please check it.

    #1 For now Please review : https://theme.co/x/member/forums/topic/release-notes-x-v3-1-1-x-shortcodes-v2-6-1/#notes

    #2 Please activate parent theme and check if the slider work or not , and let us know about it.

    Thank you.

    January 5, 2015 at 10:18 am #176862

    Brandon W
    Participant

    Sorry, about the password issue.

    I disabled the child theme and I now get the drop downs and the slider.

    So my issue is a child theme issue?

    I’d like to restore my child theme. So, now what?

    January 5, 2015 at 10:27 am #176870

    Brandon W
    Participant

    So it appears as though re-installing the Child Theme worked.

    January 5, 2015 at 10:46 am #176881

    Zeshan
    Member

    Glad to hear you’ve sorted the issue out! Have a nice day! 🙂

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