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  • #288283

    David R
    Participant

    Hello,

    I am using your theme on one of our websites and it is great.
    After 4/0 install and cornerstone setup was trying editing new page with the editor.
    Pushing “edit with cornerstone” opened a page that was loading –
    The problem is that the page just loading without getting anywhere..

    Advice needed

    Regards

    #288320

    David R
    Participant

    I will like to add that i read previous threads and increased PHP limit to 256
    And also disabled wt3 cach

    #288451

    Christopher
    Moderator

    Hi there,

    You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If it doesn’t help please provide us with URL and login credentials in private replay.

    Thanks.

    #288454

    David R
    Participant

    Thank you, Will give it a go

    I you already familiar with plugins that conflict , we will be happy to be informed,
    As i mentioned , your theme is the best we ever tried ..so we prefer to solve this issue asap

    Thank You

    #288812

    Darshana
    Moderator

    Hi there,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #382318

    blakebrose
    Participant

    My cornerstone is not loading either. I am wondering if it is just better to use VC, as it is not so buggy. I have stripped my site of everything to try and get it to function and it still wont work. It will also not even let me deactivate cornerstone as a plugin.

    #382332

    peflores
    Participant

    I have the same problem… When active Cornerstone plugin, my website show full white screen… And access to the admin panel of WordPress is blocked! I need help please!

    Im using the last version of WordPress

    #382450

    Zeshan
    Member

    Hi @blakebrose & @peflores,

    Please open a separate thread and provide us with your URL and WordPress admin login in a private reply so we can take a closer look to the issue.

    In the meantime, please confirm that you are fully updated. (Theme and Plugins)

    You can find the latest version numbers here: (http://theme.co/x/member/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thanks!

    #726609

    MuziekGeluk
    Participant

    adding for nginx:
    add_header X-Frame-Options SAMEORIGIN;

    adding for apache2:
    Header always append X-Frame-Options SAMEORIGIN

    does the trick

    #726620

    Rad
    Moderator

    Wow, nice 🙂 Thanks for sharing! Happy New Year!

    #791773

    jrhager84
    Participant

    I have the same problem, and I’ve disabled every other plugin. Is there something I’m missing? It worked before the update, but now it’s DOA. Thanks!

    #792401

    Paul R
    Moderator

    Hi,

    You can try this

    Create full back-up of your site – https://wordpress.org/plugins/duplicator/

    1. Install Transient Cleaner https://en-ca.wordpress.org/plugins/artiss-transient-cleaner/
    2. Navigate Dashboard -> Tools -> Transients
    3. Set Clear Expired Transients -> Enable
    4. Select Run Now
    5. Set Remove All Transients -> Enable
    6. Set Remove All Transients -> Optimize Afterwards
    7. Select Run Now
    8. Recheck your Cornerstone for functionality

    If this doesn’t help kindly create a new topic and provide us your wordpress admin login on a separate PRIVATE reply.

    Thanks

    #811398

    crumblesgranola
    Participant
    This reply has been marked as private.
    #811549

    Paul R
    Moderator

    Hi,

    Upon checking I can see that cornerstone is working on new pages but not on your home page.

    Have you recently migrated to a new domain?

    Please review the link below on how to properly migrate your site without breaking cornerstone.

    https://community.theme.co/kb/cornerstone-migration/

    Hope that helps.

    #845722

    Mlupwebadmin
    Participant
    This reply has been marked as private.