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  • #1299380

    Sublimesw
    Participant

    Hello,

    When i try edit pages with cornerstone i get the error that i sent you in the picture that goes with this e-mail.

    On top of that, on some pages the slider revolution is not visible and some other functionalities of Cornerstone.

    christophecadoret.pt –> Webpage link

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    #1299421

    Nabeel A
    Moderator

    Hi there,

    Thanks for writing in! It looks like a third party plugin is conflicting with Cornerstone. Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how this goes!

    #1325746

    Sublimesw
    Participant

    Hello,

    I have an other error with cornerstone when i try costumize with cornerstone the page doesn’t load, just stop in cornerstone logo

    #1325750

    Sublimesw
    Participant

    Its the image when load stop

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    #1325873

    Joao
    Moderator

    Hi There,

    Would mind adding this in your wp-config.php located at the root directory of your site.

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add it before the line

    /* That’s all, stop editing! Happy blogging. */

    Here you have a video tutorial in any case:

    Let us know how it goes.

    Thanks

    #1325933

    Sublimesw
    Participant

    Still doesn’t work

    #1326147

    Nabeel A
    Moderator

    Hi again,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    #1326950

    Sublimesw
    Participant
    This reply has been marked as private.
    #1327075

    Rad
    Moderator

    Hi there,

    The error is jQuery is undefined, which should be since it’s WordPress’s core file. Probably due to cache.

    And yes, your site have multiple cache plugins, it’s like caching an already cached page. I disabled them and your cornerstone loads now.

    Please clear your browser cache before testing. It’s not loading on my end.

    Thanks!

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