Xtheme not working properly in Mobile

[AbridgedMagazine]

Hi there,
Wonder if you can help. X theme is not working or even loading properly on mobile. It was until recently. I think it might be a plugin problem but I disabled any upgraded plugins but with no joy. The website address is www.abridged.one
thanks,
Greg

[nabeel]

Hey Greg,

Thank you for reaching out to us. I checked your site and there are JavaScript erorrs which is breaking the theme and there’s a notice I see in the browser’s console "X is running without Cornerstone."

Please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks.