Hi, i have purchased theme 3 years ago and now my version is 6.25, all plugins are upto date and i read forum already for related issues to fontawesome
Icons are not showing, can u pls help me
Hi, i have purchased theme 3 years ago and now my version is 6.25, all plugins are upto date and i read forum already for related issues to fontawesome
Icons are not showing, can u pls help me
Hi @alphagraphers,
Thanks for posting in.
May I know which icons are missing, I checked and they are loading okay Would you mind providing a sample screenshot?
For the meantime, please check for the following first:
Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.
If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins.
If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Remove custom CSS, Javascript and templates.
Reset your htaccess file by renaming it to .htaccess-bak
. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );
Thanks.
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