X theme won't validate

Support
#1

Hi

I’ve tried to validate the theme but I just get the error message - “Uh oh, we couldn’t check if this license was valid. Details.” When I click details it doesn’t give any details.

I’ve included a hidden note.

Thanks

Michael

#2

Hi there,

Please kindly follow the steps mentioned in the article below:

You may need to contact your hosting service provider for the steps mentioned in the troubleshooting article about the case.

Another important point is that you are using an old version of the Cornerstone plugin with the latest version of the X theme which is not compatible. Please update the Cornerstone plugin to version 3.0.4.

Thank you.

#3

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