X-theme anchor link to other page not working

hello.

i have some links to other pages including an anchor, to link to that page - to that specific part of the page.

this is no one-page-navigation!

this one for example:
https://www.fs1.at/fs-info/neuerwerb-umtausch-verlust/#verlust
(shows up correctly in status bar on bottom of browser-window)

but if i click on it, it moves just to
https://www.fs1.at/fs-info/#verlust
(see resulting address of clicking button in address bar)

nothing helped:

  • deactivating all plugins except cornerstone
  • removing custom javascript
  • theme and cornerstone is up to date

i am happy with every kind of feedback!

have a nice day,
stefan.

Hi Stefan,

Thanks for writing in! First of all, can you please try re-generating your .htaccess file by head over to Settings -> Permalinks area, then select the option postname and save the changes.

Further, since you’re using a child theme, I would suggest you to temporarily disable it by activating your parent X theme and see if your child theme customizations are causing the issue.

When testing this issue, please make sure to clear all caches by following this guide (https://www.wpbeginner.com/beginners-guide/how-to-clear-your-cache-in-wordpress/). Also try testing your issue in Incognito mode as well on your Chrome browser (https://www.lifewire.com/incognito-mode-google-chrome-4103635).

If you’re still having issues, please provide us with your WordPress login credentials in a secure note to check your issue further.

Thanks!

Hi Stefan,

Thank you for the credentials, but sorry I am not entirely certain of the issue, both of that jump link you showed above navigate to there respective Row and Column.





Please clarify, how we can replicate the issue.

Thanks,

1 Like

hello again.

thats nice that it works on your computer!

i made everything you said (caches…), opened the website on different computers and even more fresh browsers on mac and windows. changed from child back to main theme.

but no matter what i do, it still just jumps to the bottom of the same page, not going anywhere.

Hello @pullober,

The link does not work because there is a column that bears the ID of #verlust . If you want all your links to work, please edit this page: https://www.fs1.at/fs-info/#verlust and REMOVE all the IDs erwerb, verlust, umtausch and verlaengerung.

Hope this helps. Please let us know how it goes.

1 Like

ok - i see!

THANK YOU – i have overseen those leftovers.

case closed.

You’re welcome!
We’re glad we were able to help you out.

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