X Pro Editors not loading - just getting a spinning loader

[dwomble]

Trying to use any of the editors on X Pro results in a spinning loader. I tried the increase of the PHP memory and disabling plugins and making sure there was no errant JS code. Here’s a screencap of what I get in console when I try to access an editor:

[friech]

Hi David,

Thank you for writing in, first please make sure that your Wordpress and Pro are up to date.

Updating WordPress
Updating Your Themes and Plugins

Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

But base on the errors on your Screenshots, these are the common culprit of those errors.

• A plugin conflict, please test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
• PHP Memory Limit exhaustion, please follow this tutorial on how to increase your PHP MEMORY LIMIT.
• Please check your PHP version, see under Pro > Status > PHP Version, it should be PHP 5.6.x or PHP 7.1.x or higher (Wordpress requirements)

Let us know how it goes,
Cheers!