X Editor not loading

Hello X!

I don’t know if it’s just me but the editor for X is not loading. it just stays at the loading screen where Pro just keep bouncing. It’s like that for every page including the Pro Header and Footer.

Thank you in advance

Hello There,

We’re sorry you are having this issue. Since we don’t know any specific details yet, please follow the steps of basic troubleshooting:

Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.

If you’re using a CDN, please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: If you’re not sure forget this step for now.
https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/
Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Remove custom CSS and Javascript from the options or Child Theme and test the case.

You can try increasing your PHP Memory limit. You can do this by editing your wp-config.php file which can be located under the root of your WordPress installation.
Add the following lines into that file.

define( 'WP_MEMORY_LIMIT', '512M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thank you.

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