WPML - Header Builder: Can't copy existing or start from blank

Support
#1

Hey,

I just tried to translate my Header but I can’t “copy Existing” oder “Start from blank”.
When I press either one the loading bar at the top stops right before the end and doesn’t move one.

In the console I saw this “error” - maybe this helps finding the problem:

“Rejecting Controller promise {name: “translation::create::0”, data: {…}, success: false}”

and further down:

“cs-vendor.js?ver=2.1.4:19500 ReferenceError: error is not defined”

Hope you can help,
Thx

3 Likes
#2

Hi there,

Thanks for writing in.

I can reproduce this issue as well even on freshly installed Wordpress and theme. I already added this in our issue tracker for further checking. I’ll add this thread as well, maybe we can update you once we fond something.

Thanks!

#3

I’m experiencing the same issue on my sites. Do you have an estimate of when this could be fixed? I need to finish a few projects so I’ll consider using a header/footer translation workaround if it’s going to take a while.

1 Like
#4

I have the same problem, a progress run the stops just before the end !!

#5

I got this message (via the console): WPML does not allow this post type (cs_header) to be translated

1 Like
#6

Hi there,

There is no workaround introduced at the time being. Our development team marked the issue as a bug in our internal software, so we need to wait for upcoming releases regarding this. There is no ETA at the moment for a new release. If we have more information available we will share with you in the newsfeed:

@cvanhenten the console message you have mentioned seems to be different from the other cases. Kindly open up a separate thread and give us detailed information regarding that including the URL/User/Pass of your website using the Secure Note functionality of the post.

Thank you.

#7

@christopher.amirian I am actually getting the console message as well (warning, not an error), so I feel it might be related to this issue.

Also, I previously shared this workaround for translating headers/footers which still works well for me: https://theme.co/apex/forum/t/my-wpml-pro-workaround-for-headers-footers/7631/1

#8

@Frimatek Thanks for sharing and we’ll check that too. What warning you’re getting? Thanks!

#9

Had this same issue:
Fix: WPML > Tranlation Options > Custom posts

I changed everything to Translate on and fixed the issue.

3 Likes
#10

I am getting this error as well.

#11

I had the same problem, but @Neil.Randle saved the day! This is the solution.

1 Like
#12

Hi there,

Glad it’s okay now! And thanks for sharing. I’ll add this to our issue tracker, maybe WPML has filters than can enforce or include X’s post types by default.

Thanks!

#13

Neil.Randle rocks.
Thank you Neil, this seems to have fixed the problem. I’m now able to load my headers and translate them! So good so far!

1 Like
#14

Glad to know! And again, thanks sharing the end result :wink:

#15

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