WPBakery plugin update problem after separate license install

Support
#1

When attempting to update the WPBakery Page Builder plugin I get the following message: Update Failed: Download failed. A valid URL was not provided.

So I purchased a separate licensed copy on March 19th. Then did an uninstall of the plugin that came with THEMECO and then installed the separate licensed version.

Once again today (June 4, 2019) I can’t do an update on the WPBakery plugin.

I received the following message from support@WPBakery.com: “If the theme is using any related code to block the auto-updates, then you can get in touch with the theme author and get rid of it from the theme so that there is no such issue in future.”

Please advise.

#2

Hi There @RayBach

Thanks for writing in! We always recommends to use the Visual Composer version that comes with X/Pro themes because it has been tested for compatibility. You can read more information from the following link (https://theme.co/apex/forum/t/extension-visual-composer/76).

If you still want to use your standalone license, could you please try following this post (https://theme.co/apex/forum/t/wpbakery-license-tab/48479/2?u=mldarshana).

Thanks!

#3

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