WP Bakery Not Working

Support
#1

Hi
I created my test site on this URL http://79.170.44.113/sitetest2.je/ and then uploaded to the live site at http://a1jersey.co.uk/

The WP version and all the plugins are the same versions however WP Bakery Visual Composer does not seem to work on the live site a1jersey.co.uk

Please can you advise

Thanks

#2

Hello @a1landjersey,

Thanks for asking. :slight_smile:

  1. Please make sure you have changed the Site URL under Settings > General > WordPress Address (URL) and Site Address (URL).
  2. Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Having said that I see you are using quite an old version of X Theme, Cornerstone and Visual Composer. I suggest you to please update X Theme, Cornerstone and Visual Composer to the latest version to avoid any compatibility issues. To update Cornerstone and X Theme please take a look at following resources:

  1. Version compatibility guide: To learn about the latest and compatible versions of bundled and supported plugins, please take a look at following doc:


2. Theme Update guide: Please take a look at following article to update Cornerstone.


3. Please take a look at following doc about changelog:

https://theme.co/changelog/

Thanks.

#3

Hi
I updated the Theme and plugins and all seems ok now

Many thanks

#4

Glad it’s oka now and you’re most welcome!

#5

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