WooCommerce Update Empty Cart Error

I was receiving multiple errors in my dashboard regarding X Theme and WooCommerce 3.01. I was able to resolve the myriad of Woocommerce / X Theme errors but one remains. Empty Cart error. Not sure what to do. Im copy pasting the log. It looks fine to me so I’m not sure why there is still this issue. PLEASE HELP.

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WordPress Environment

Home URL: https://organicbudclub.com
Site URL:
WC Version: 3.1.0
Log Directory Writable: :heavy_check_mark:
WP Version: 4.8
WP Multisite: –
WP Memory Limit: 256 MB
WP Debug Mode: –
WP Cron: :heavy_check_mark:
Language: en_US

Server Environment

Server Info: Apache
PHP Version: 7.0.12
PHP Post Max Size: 64 MB
PHP Time Limit: 30
PHP Max Input Vars: 1000
cURL Version: 7.24.0
OpenSSL/1.0.0

SUHOSIN Installed: –
MySQL Version: 5.6.32
Max Upload Size: 64 MB
Default Timezone is UTC: :heavy_check_mark:
fsockopen/cURL: :heavy_check_mark:
SoapClient: :heavy_check_mark:
DOMDocument: :heavy_check_mark:
GZip: :heavy_check_mark:
Multibyte String: :heavy_check_mark:
Remote Post: :heavy_check_mark:
Remote Get: :heavy_check_mark:

Database

WC Database Version: 3.1.0
WC Database Prefix: wp_zvkp_
woocommerce_sessions: :heavy_check_mark:
woocommerce_api_keys: :heavy_check_mark:
woocommerce_attribute_taxonomies: :heavy_check_mark:
woocommerce_downloadable_product_permissions: :heavy_check_mark:
woocommerce_order_items: :heavy_check_mark:
woocommerce_order_itemmeta: :heavy_check_mark:
woocommerce_tax_rates: :heavy_check_mark:
woocommerce_tax_rate_locations: :heavy_check_mark:
woocommerce_shipping_zones: :heavy_check_mark:
woocommerce_shipping_zone_locations: :heavy_check_mark:
woocommerce_shipping_zone_methods: :heavy_check_mark:
woocommerce_payment_tokens: :heavy_check_mark:
woocommerce_payment_tokenmeta: :heavy_check_mark:
MaxMind GeoIP Database: :heavy_check_mark:

Security

Secure connection (HTTPS): :heavy_check_mark:
Hide errors from visitors: :heavy_check_mark:

Active Plugins (16)

Akismet Anti-Spam: by Automattic – 3.3.2
Constant Contact Forms for WordPress: by Constant Contact – 1.3.0
Cornerstone: by Themeco – 2.0.5
Hello Dolly: by Matt Mullenweg – 1.6
Jetpack by WordPress.com: by Automattic – 5.0
MOJO Marketplace: by Mike Hansen – 1.1.1
OptinMonster API: by OptinMonster Team – 1.2.0
Slider Revolution: by ThemePunch – 5.3.1.5
Ultimate Member: by Ultimate Member – 1.3.87
Velvet Blues Update URLs: by VelvetBlues.com – 3.2.7
WooCommerce PayPal Powered by Braintree Gateway: by WooCommerce – 2.0.3
WooCommerce Stripe Gateway: by WooCommerce – 3.2.1
WooCommerce: by Automattic – 3.1.0
Yoast SEO: by Team Yoast – 4.9
WP Smush: by WPMU DEV – 2.7.1
X – Terms of Use: by Themeco – 1.0.0

Settings

API Enabled: :heavy_check_mark:
Force SSL: –
Currency: USD ($)
Currency Position: left
Thousand Separator: ,
Decimal Separator: .
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

WC Pages

Shop base: #172 - /menu/
Cart: #198 - /cart/
Checkout: #199 - /checkout/
My account: #200 - /my-account/

Theme

Name: X
Version: 5.1.0
Author URL:
Child Theme: :x: – If you are modifying WooCommerce on a parent theme that you did not build personally we recommend using a child theme. See: How to create a child theme
WooCommerce Support: :heavy_check_mark:

Templates

Archive Template: Your theme has a woocommerce.php file
you will not be able to override the woocommerce/archive-product.php custom template since woocommerce.php has priority over archive-product.php. This is intended to prevent display issues.

Overrides: x/woocommerce/cart/cart-empty.php version 2.0.0 is out of date. The core version is 3.1.0

x/woocommerce/cart/cross-sells.php
x/woocommerce/loop/loop-end.php
x/woocommerce/loop/loop-start.php
x/woocommerce/loop/pagination.php
x/woocommerce/notices/error.php
x/woocommerce/notices/notice.php
x/woocommerce/notices/success.php
x/woocommerce/single-product/related.php
x/woocommerce/single-product/tabs/tabs.php
x/woocommerce/single-product/up-sells.php
x/woocommerce/single-product-reviews.php

Outdated Templates: :x:Learn how to update
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Hi,

Please make sure you have the following version numbers for your theme and plugins.

Thanks

It appears I have all the most up to date software so I dont think that is the issue. Next idea?

Hi There,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Let us know how it goes!

Having the same issue, has this been resolved? For some reason, the cart-empty file is on version 2.0; everything else appears to be updated.

@karl11

What’s your WooCommerce version ? Try downloading X compatible version mentioned here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195) and then you can manually update your files.

Let us know how it goes.
Thanks!

If you download the zip file of the latest version right from your website, unzip and go to the file I’m talking about (woocommerce/cart/cart-empty.php) it’s on version 2.0. The link you’ve provided claims to support WooCommerce 3.0.

You can try this yourself - looks like you guys need to update or fix the theme file.

Hi @karl11

I have submitted this issue to our developers. In the meantime, you can manually update the file on your system.

Thanks!

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