Woocommerce (Single) Product Page Blank Blank

Support
#1

I just switched my site over to X-theme. So far everything looks great, but when I click on a single product, it goes to a blank screen, with the title “SHOP” at the top. The categories pages work fine, it’s just the single product page that is giving me issues.

I’ve disabled all plugins
Tried different stacks
adjusted the setting for rows & products per page
tried different image settings

I’m using the default X-Child theme, I haven’t added any custom PHP to anything, the functions.php is default.

#2

I’ve also tried switching from the child theme to the default one, but still no luck.

#3

Hi Sean,

Thanks for writing in! Upon checking, I can confirm the issue on my end as well. Could you please try enabling your WP_DEBUG mode by following this guide (https://codex.wordpress.org/WP_DEBUG) and then revisit one your product pages and see if you’re getting any PHP errors.

In case if you see PHP memory related issue, try following our guide here (https://theme.co/apex/forum/t/troubleshooting-increasing-php-memory-limit/16935) and increase your PHP memory limit. If you see different errors, you need to research it further.

Let us know how it goes.
Thanks!

#4

I just enabled it, per the guide, and i’m not seeing anything different on the single product page. If there isn’t any PHP error, will it not display?

#6

I went ahead and increased the memory limit anyways, and that didn’t help.

#9

FTP access

#10

Hi Sean,

Try reinstalling your woocommerce plugin (download a fresh copy).

https://github.com/woocommerce/woocommerce/archive/3.4.5.zip

I tried activating the wordpress default twentyseventeen theme and the issue persist so it’s not an xtheme issue.

Thanks

#11

That worked! Thanks!

#12

You’re most welcome!

#13

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