Woocommerce Shop Lost Images

Support
#1

Hello, Somewhere in my updates, I lost my shop images and found them replaced with a magnifying glass. https://lisaannenovelline.com/?product=piccadilly-and-the-fairy-polka-ebook-for-ibook I am running X-Theme 5.1.0 and Woocommerce 3.10

#2

Hey there,

Your image is not lost but I see it was resized to 10x10 px. If you have Woocommerce custom functions, please remove them. Have you also regenerated your image thumbnails? In X version 5.1.1, WooCommerce image size options have been restored to default so you will need to set the sizes in WooCommerce > Settings > Products > Display and regenerate your image thumbnails. For more details about this change, please see https://theme.co/changelog/#theme-x-5-1-1

Thanks.

#3

I tried that. Still no change. Thank you very much for replying. Dave

#4

Hi There,

Could you please make sure that you’re using the latest X compatible versions? You can check those information from the following link (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195).

Then make sure to clear cache and regenerate thumbnails.

Thanks!

#5

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