Woocommerce Bookings and theme conflict

[satner]

Hi there,

I have installed woocommerce bookings and https://codecanyon.net/item/woocommerce-bookings-timezone-conversion-management/20847609 for the timezones. The issue is that it will not update the calendar that drops down with the new timezone selected. I can’t seem to find the reasoning behind it. I have concluded after numerous tests that it only does not work with pro theme. It has worked with other themes I installed it on.

Can you advise on that conflict that exists?

Nikos

[mldarshana]

Hi Nikos,

Thanks for writing in! We don’t have that plugin to test it on our end and also we do not provide support for 3rd party plugins. So it’s best to contact the plugin author directly with regard to this issue.

In the meantime, also make sure that you’re using the latest Pro theme (see) and make sure to use PHP v5.6.x or later on your server to avoid incompatibility issues.

You can enable WP_DEBUG mode on your server and see if you’re getting any error messages when visiting that page. You can see more information from here.

Hope that helps.

[satner]

Ok so I stripped everything from a testing site. I got these errors:

[25-Jun-2018 21:27:31 UTC] PHP Warning: file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/lewismab/my.lewismabee.com/wp-content/plugins/woocommerce-bookings-time-zone/includes/WBTZ.php on line 149
[25-Jun-2018 21:27:31 UTC] PHP Warning: file_get_contents(http://www.geoplugin.net/json.gp?ip=174.118.179.149): failed to open stream: no suitable wrapper could be found in /home/lewismab/my.lewismabee.com/wp-content/plugins/woocommerce-bookings-time-zone/includes/WBTZ.php on line 149
[25-Jun-2018 21:27:41 UTC] PHP Warning: file_get_contents(): http:// wrapper is disabled in the server configuration by allow_url_fopen=0 in /home/lewismab/my.lewismabee.com/wp-content/plugins/woocommerce-bookings-time-zone/includes/WBTZ.php on line 149
[25-Jun-2018 21:27:41 UTC] PHP Warning: file_get_contents(http://www.geoplugin.net/json.gp?ip=174.118.179.149): failed to open stream: no suitable wrapper could be found in /home/lewismab/my.lewismabee.com/wp-content/plugins/woocommerce-bookings-time-zone/includes/WBTZ.php on line 149

Can you guide me in the right direction?

Nikos

[satner]

I have turned both these on:

allow_url_fopen = On
allow_url_include = On

Still errors

Surprisingly though I only get this error popping up with the pro theme

any ideas?

Nikos

[nico]

Hi @satner,

Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

Thank you for your understanding.

[christopher]

Hi Nikos,

I understand that the plugin works ok in the other theme and not with our theme. But the error that you gave us indeed is a matter of the server settings that I suggest that you consult with the hosting service provider.

The reason that we can not be of a help is that we do not know the ins and outs of the plugin that is why we are not in a position to be able to find the possible conflict cause. The best way is to contact the original developer and ask them for the pointers.

If there are more information that we can apply easily without a big change to the theme we will do so.

Thank you for your understanding.