Woocommerce 3.5.3 updater causes blurry images

Support
#1

Hi - I just updated everything including WooCommerce on both my live and test site. However, I only ran the WooCommerce data update on the test site. As soon as I did that, the store images became blurry. Before I did it, everything looked normal.

Now I’m afraid to update the live site for fear the same thing will happen.

I cleared cache on the test site, cleared browser cache, and even tried viewing it in a different browser, all with the same results.

Do you have any idea what could be the problem? I deleted any WooCommerce files in the child theme (on the test site) just in case but it didn’t seem to matter. I am wondering if there is something in the functions.php file but I don’t understand all of it, not being a programmer.

Is it possible there is something in my functions.php file that didn’t cause a problem before but does now? Or have other people noticed blurry shop images after updating, too? I’m baffled.

BEFORE using WooCommerce updater:
https://sassypantsdesign.com/product-category/greeting-cards/just-for-fun/

AFTER using WooCommerce updater:

I appreciate any insight you might have. Thanks!

#2

Hi,

Please note that the compatible version of woocommerce with the theme is Woocommerce Version: 3.5.1

You will be able to check this in our version compatibility page

https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195

Kindly rollback to that version for now. We weill provide an update once we have fully tested the new version with our theme.

Thanks

#3

Oh thank you. What a relief. I appreciate it. Do you know an easy way to do a roll back?

#4

Hi There,

You can try with this plugin: https://wordpress.org/plugins/wp-rollback/.

For more information, please take a look at this article:

Hope it helps :slight_smile:

#5

Thank you so much!

#6

You are most welcome!

#7

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