Woo commerce causing menu conflicts

please help, my site has an issue, it seems when I enable woocommerce the button effects like hover and the drop down menu’s including mobile versions stop working all together, I need the shop but also need the menu’s to work what can I do ?

Hi there!

Could you send a link to the site in question where we can see the issue live.

Thanks!

http://doggingclub.uk

thank you

There are JS errors coming from WooCommerce in your site.

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Also check if you’re using the latest supported version of WooCommerce. Please see https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195

Thanks.

this happens when I have nothing else activated just woocommerse

I have updated again to the latest woo commerce and run through the setup swapping the out dated files in pro but it still does the same

Would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • WordPress Admin username / password
  • FTP credentials

Thanks.

Hi again,

Some hosting companies uses outdated mod_security rulesets which causes problems with some sites being able to load js.cookie.min.js file — I went ahead and installed a plugin that fixes the issue. Please clear your browser’s cache and reload the site.

Cheers!

1 Like

That’s great thank you

Hello There,

You’re most welcome! It’s good to know that it has been useful to you.

Cheers.

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