Won't let me edit the Homepage

Hello,
I have a pro license for my website and can edit every page except for my Homepage. How can I solve this? Thank you.

Hey there,

Thank you for reaching out to us. Can you please check for the following first:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195. Please follow the best practices when updating your theme and plugins. See https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62 for more details.

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, JavaScript and deactivate your child theme and switch to parent theme (take a complete backup first).

  6. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

Let us know if this issue remains!.

Hello @wonderwhat,

Thanks for updating the thread.

You can find wp-config.php file in the root folder. Please take a look at following article to edit wp-content.php file.

http://www.wpbeginner.com/beginners-guide/how-to-edit-wp-config-php-file-in-wordpress/

You an also get in touch with your hosting provider and ask them to increase the memory limit.

Thanks.

Figured it out, however, it is still not letting me edit my Homepage.

Hi Gabriel,

In that case please provide us login credentials (wp-admin & FTP) in a secure note so we can take a closer look.

Cheers!

Hello There,

I have logged in and I was able to edit your homepage with no issues at all.

Whenever I make changes, it does not allow me to save my changes. It gives me an error

Uh oh!
Content failed to save

Please make sure that you have inserted correct and valid HTML/CSS/JS on the page. The editor will return an error if there are illegal characters added on the page. You may temporarily remove each of your codes to figure out which one is causing it.

Please let us know how it goes.

Got it, thanks!

You’re welcome!

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