With the Cornerstone update i can’t use Cornerstone

Support
#1

Hello, i already try every advice or instruction on the release notes and i still can’t use the cornerstone, please help me… im in hell!!!

Thanks!!

#2

Hi @redgreen

Thanks for writing in! 500 internal server error usually occurs when you have a PHP fatal error. You need to enable WP_DEBUG mode by following this guide here (https://codex.wordpress.org/WP_DEBUG) and when you revisit your site, you should see corresponding PHP error messages.

Also I would suggest you to follow this resource (https://www.wpbeginner.com/wp-tutorials/how-to-fix-the-internal-server-error-in-wordpress/) on how to troubleshoot this issue further.

Let us know how it goes.
Thanks!

#3

Thanks! i gonna try all this…

#4

Let us know how it goes,

If the issue persists, please provide us the site and login credentials in a Secure note so we can take a closer look.

Thanks,

#5

Yeah!! its working!!! thanks a lot!!

#6

Glad we were able to help :slight_smile:

#7

Hi, sorry but now give this error on cornerstone…

if i change the wp url, i can’t see anymore my wp.

#8

Hi there,

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If the issue persists, please provide us with the admin access to your site in a Secure Note (key icon under the replies you post/posted):

Hope this helps.

#9

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