White Screen when trying to access backend—even after restore it doesn't fix it

[03-Jan-2018 18:43:37 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; spider_calendar has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/widget_spider_calendar.php on line 5
[03-Jan-2018 18:43:37 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; upcoming_events has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/spidercalendar_upcoming_events_widget.php on line 19
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:37 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:38 UTC] PHP Notice:  WC_Cart::get_cart_url is <strong>deprecated</strong> since version 2.5! Use wc_get_cart_url instead. in /home/bustersvision/public_html/wp-includes/functions.php on line 3838
[03-Jan-2018 18:43:38 UTC] PHP Notice:  WC_Cart::get_cart_url is <strong>deprecated</strong> since version 2.5! Use wc_get_cart_url instead. in /home/bustersvision/public_html/wp-includes/functions.php on line 3838
[03-Jan-2018 18:43:39 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; spider_calendar has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/widget_spider_calendar.php on line 5
[03-Jan-2018 18:43:39 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; upcoming_events has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/spidercalendar_upcoming_events_widget.php on line 19
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; spider_calendar has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/widget_spider_calendar.php on line 5
[03-Jan-2018 18:43:40 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; upcoming_events has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/spidercalendar_upcoming_events_widget.php on line 19
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:43:40 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:06 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; spider_calendar has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/widget_spider_calendar.php on line 5
[03-Jan-2018 18:44:06 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; upcoming_events has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/spidercalendar_upcoming_events_widget.php on line 19
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:07 UTC] PHP Notice:  WC_Cart::get_cart_url is <strong>deprecated</strong> since version 2.5! Use wc_get_cart_url instead. in /home/bustersvision/public_html/wp-includes/functions.php on line 3838
[03-Jan-2018 18:44:07 UTC] PHP Notice:  WC_Cart::get_cart_url is <strong>deprecated</strong> since version 2.5! Use wc_get_cart_url instead. in /home/bustersvision/public_html/wp-includes/functions.php on line 3838
[03-Jan-2018 18:44:08 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; spider_calendar has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/widget_spider_calendar.php on line 5
[03-Jan-2018 18:44:08 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; upcoming_events has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/spidercalendar_upcoming_events_widget.php on line 19
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:08 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; spider_calendar has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/widget_spider_calendar.php on line 5
[03-Jan-2018 18:44:09 UTC] PHP Deprecated:  Methods with the same name as their class will not be constructors in a future version of PHP; upcoming_events has a deprecated constructor in /home/bustersvision/public_html/wp-content/plugins/spider-event-calendar-8/spidercalendar_upcoming_events_widget.php on line 19
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[03-Jan-2018 18:44:09 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220

Hello There,

Thanks for writing in! You are seeing all these errors and it causes a duplicate header responses. This is because debug mode is enabled. You will need to disable the debug mode to resolve this issue. You can do that by opening wp-config.php and adding:

define('WP_DEBUG', false);

/* That's all, stop editing! Happy blogging. */

When you revisit the page, you should no longer be seeing any error. If that does not help, please provide us access to your WP dashboard and ftp login credentials only if necessary.

Hope this helps. Please let us know how it goes.

I did have wp_debug set to true when I got the file. What occurs when it is set to true is BOTH the frontend and the backend get the white screen.

I had to turn it off again to get the frontend to display. Regardless, I still get the white screen when I try to access the backend (That’s with wp_debug set to false). It’s set to false now and I have the same issue and I already know the issue is the cornerstone plugin, not an interaction…

This is from the error log (wp-content/error.log) on the server on December 28.

wp_debug was false then too.

[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 03:06:18 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 05:39:17 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:34 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 17:25:59 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: classic. Class 'CSE_Classic' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: decorators.php. Class 'CSE_Decorators.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: definitions. Class 'CSE_Definitions' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: helpers.php. Class 'CSE_Helpers.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: mixins. Class 'CSE_Mixins' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: presets. Class 'CSE_Presets' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: sample.php. Class 'CSE_Sample.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220
[28-Dec-2017 22:06:39 UTC] PHP Warning:  Cornerstone_Element_Orchestrator::add | Failed to add element: shim.php. Class 'CSE_Shim.php' not found. in /home/bustersvision/public_html/wp-content/plugins/cornerstone/includes/classes/elements/class-element-orchestrator.php on line 220

Hi,

In that case, would you mind providing us with login credentials so we can take a closer look? Please provide following information:

Set it as Secure Note

  • Link to your site
  • WordPress Admin username / password
  • FTP credentials

All the best!

They are in the secure note on the reply. Domain link is https://www.bustersvision.org

Hey @charliesa,

Both the WP admin and FTP credentials don’t work. Please check.

I read the error and it is related to Cornerstone upgrade issue. Please try deleting Cornerstone in your plugins folder then install it again via X > Overview

Thanks.

I edited the secure note. It now has tried and proven credentials. I apologize.

I’m not sure what is meant by “via X > Overview” I can’t get to the backend unless I deactivate all the plugins. I assume you are saying install the Cornerstone plugin again. Can I just download the X theme and get the cornerstone.zip from there? Then delete the old cornerstone plugin, and upload the new copy of cornerstone.zip

Hi There,

Yes, you can locate the Cornerstone.zip file under your X theme (X/framework/plugins/).

Delete the old Cornerstone plugin by connecting through your FTP and then try to access your backend. If you’re able to access, just head over to X -> Overview section and wait for few seconds to automatically install the latest version. Or else you can unzip cornerstone.zip file and upload into your WordPress plugins directory as well.

Let us know how it goes.
Thanks!

Actually, I have access to the server. I’ll deactivate the plugins in the database. Then I can get to the backend. At that point, I’ll delete the old cornerstone plugin and add a new plugin using a fresh cornerstone.zip I got from my apex Account (from downloading X and locating cornerstone.zip)

Thanks. Let us know how it goes.

I just did it. It didn’t go so well. I was able to get to the backend. Then I deleted the old cornerstone and uploaded and activated a new cornerstone.zip . All seemed OK until I looked at the frontend. I saw the links in vertical form (in other words the page was unrecognizable). If I deactivate X-child (activate the parent theme, the site on the frontend looks relatively normal, except much of the text is missing.

Of course I took into account I didn’t have some of the plugins activated.

I need to Restore the site and database so the frontend is ok again. Then I’ll be right back where I started. I can’t leave the site down…

Would you mind testing the update in a staging server first so we could check the issue without affecting your live site? Please follow our update guide here.

Thanks.

The staging site (Clone) is http://dev.bustersvision.org This issue initially reported in this thread exists on the dev site as well. Please see the initial description. What I was saying is even if I restore the site, I still can’t access the backend. I don’t care if it’s updated or not. I just want a site where the frontend looks like it does now, but I want to be able to access the backend.

When you use FTP, be certain you are in DEV folder. There are several subdomains, each one is a live site.

Hello There,

I have deleted the Cornerstone folder in the plugins section. I have re installed it and now the backend is accessible in your dev site. I can see that you have several modifications in your child theme. Just like this in _brand.php


<?php

// =============================================================================
// VIEWS/GLOBAL/_BRAND.PHP
// -----------------------------------------------------------------------------
// Outputs the brand.
// =============================================================================

$site_name        = get_bloginfo( 'name' );
$site_description = get_bloginfo( 'description' );
$logo             = x_make_protocol_relative( x_get_option( 'x_logo' ) );
$site_logo        = '<img src="' . $logo . '" alt="' . $site_description . '">';

?>

<a href="<?php echo home_url( '/' ); ?>" class="<?php x_brand_class(); ?>" title="<?php echo $site_description; ?>">
  <?php echo ( $logo == '' ) ? $site_name : $site_logo; ?>
</a>

<span class="custom-text logo-pointer"  style="font-size:27px"><a href="https://www.bustersvisionregistry.org/"><font color="#000"></a></span>

The correct one should be:


<?php

// =============================================================================
// VIEWS/GLOBAL/_BRAND.PHP
// -----------------------------------------------------------------------------
// Outputs the brand.
// =============================================================================

$site_name        = get_bloginfo( 'name' );
$site_description = get_bloginfo( 'description' );
$logo             = x_make_protocol_relative( x_get_option( 'x_logo' ) );
$site_logo        = '<img src="' . $logo . '" alt="' . $site_description . '">';

?>

<a href="<?php echo home_url( '/' ); ?>" class="<?php x_brand_class(); ?>" title="<?php echo $site_description; ?>">
  <?php echo ( $logo == '' ) ? $site_name : $site_logo; ?>
</a>

<span class="custom-text logo-pointer"  style="font-size:27px; color: #000;"><a href="https://www.bustersvisionregistry.org/">Your Text Here</a></span>

I also noticed that you are using X 4.6.4 and yet most of the files and folders from X5.x.x is present. Please delete your X theme and re install a fresh copy. You can download it in your dashboard(https://theme.co/apex/dashboard). This is the only way we can resolve any issues. Please do not worry about your previous modifications, we can add it back later on since all of the changes will take place in your dev or staging site.

Please let us know how it goes.

When I install a Fresh copy of X, will I be able to then recover the page content?

Thank you very much!! I can use the site now (both frontend and backend)

If I have to go through a total rewirte of the site, I’ll just do it over in PRO

You’re welcome!
Thanks for letting us know that it has worked for you.

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