We are sorry, the demo failed to finish importing

Support
#1

I have purchased X theme newly, and I have installed it on my computer in LOCALHOST, i cant import the demos, I keep receiving this error “we are sorry, the demo failed to finish importing”.

I am living in Afghanistan and My internet connection is not stable I think this is the main problem, but I can download files with my weak connection (40 kb/sec) out side of the X theme using download managers, Can I have any access to these demos to download them out side of my X them dashboard and add theme to my theme?

#2

Hello There,

Thanks for writing in! You should be able to download the demos even if you have a slow connection. Please make sure to increase the curl time out and increase also the PHP memory limit. Please do this things:
1.) To increase the PHP memory limit, ​please edit your wp-config.php file and insert these lines:

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

2.) And for the curl time out, please insert this custom code in your theme’s functions.php file

//adjustments to wp-includes/http.php timeout values to workaround slow server responses
add_filter('http_request_args', 'bal_http_request_args', 100, 1);
function bal_http_request_args($r) {
	$r['timeout'] = 15;
	return $r;
}
 
add_action('http_api_curl', 'bal_http_api_curl', 100, 1);
function bal_http_api_curl($handle) {
	curl_setopt( $handle, CURLOPT_CONNECTTIMEOUT, 15 );
	curl_setopt( $handle, CURLOPT_TIMEOUT, 15 );
}

We would loved to know if this has work for you. Thank you.

#3

Thank you for your information and tips, it really helped me.

#4

You’re welcome!
Thanks for letting us know that it has worked for you.

#5

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