Visual Composer Icons Are Broken

Hi. All Visual Composer icons are broken in X Theme after upgrading Visual Composer. Screenshot here: http://prntscr.com/kux18p

Hello There,

Thanks for writing in! Could you please confirmed that your have update to the latest versions?
Our latest versions are:
- Pro theme 2.2.5
- Visual Composer 5.5.4

This latest release contains fixes for several issues so be sure to check out the changelog (http://theme.co/changelog/).

_After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.-

Please let us know how it goes.

Ok. Is Visual Composer 5.5.4 compatible with X? The problem is with X not Pro.

Thanks!

Hello There,

Thanks for updating in! Visual Composer is compatible with X and Pro theme. We have integrated this plugin in the theme. You can check it out here: https://theme.co/apex/forum/t/extension-visual-composer/76

If you want to use vanilla version of the plugin, you must turn off the X integration in WPBakery Page Builder > X Integration.

It is also best that you provide us the url of the page in question where we can find these icons so that we can check the page. Maybe there are other factors in play why it is not displaying.

Please let us know how it goes.

Thanks for the reply. However, you didn’t answer my question.

Let me ask the question in other words: I do know that sometimes the version of Visual Composer compatible with X might be different. For example, we do have a license for Visual Composer directly from Visual composer team. Sometimes when we use the version directly downloaded from Visual Composer team there are some problems and when we contact X team they tell us to use the version that comes with X theme. So my question is this, is your X theme on the same page with the latest version of original Visual Composer? We have disabled the X theme integration and using Visual Composer directly downloaded from Visual Composer team.

Thanks!

Hello There,

The latest supported version is 5.5.4 which is also the latest from WP Bakery. Yes this is compatible with X theme.

If you are having an issue on page, please send us the url of the page so that we can inspect it.

Thanks.

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