Videos not working correctly

Support
#1

HI, on embeded video they are not displaying correctly on new posts. It looks like they aren’t responsive. You can see the video not displaying correctly here: https://hopestory.org/united-nations-recap/ not sure what is going on but it looks bad on mobile. Can you please help me fix this?

Thanks!

#2

Hello Rick,

Thanks for reaching out. :slight_smile:

Upon checking the website I see that you are X Theme version 6.1.6 and Cornerstone 3.5.4. X Theme version that you have on the website is incompatible with the Cornerstone version. In that regards I suggest you update X Theme to latest version which as of today is 6.5.5. You can take a look at following resource to update X Theme.

https://theme.co/changelog/

Thanks.

#3

Thank you. Is there a way to update through my dashboard?

#4

I do not see how to update my theme…there doesn’t seem to be an option in my dashboard.

#5

Ok. I found out how to update the theme, but it still looks like the videos aren’t displaying correctly.

#6

Hello Rick,

I have investigated the issue. It turns out that responsive embeds wasn’t supported in the theme.
To resolve this, please add this line in the child theme’s functions.php:

// Load default block styles.
add_theme_support( 'wp-block-styles' );

// Add support for responsive embeds.
add_theme_support( 'responsive-embeds' );

We would loved to know if this has work for you. Thank you.

#7

Thank you. Where do I find the functions.php file?

#8

I got it! It looks like it works. Can you check on your end, please?

Thanks!

#9

Actually, I just looked on my mobile phone and it doesn’t look right. The video now looks very small…as if it needs to go wider.

#10

Hey Rick,

Seems like the WordPress blocks are adding margins which is squeezing your videos, try adding following code in the Theme Options > CSS:

.wp-block-embed {
    margin-left: 0;
    margin-right: 0;
}

Don’t forget to clear all caches including your browser’s cache after adding the code. Let us know how this goes!

#11

Thanks! It looks like that solved the problem. :slight_smile:

#12

You’re most welcome!

#13

This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.