Videos in website have stopped working

Question #3 regarding my website (I posted two posts about the same website) :slight_smile:
The videos have stopped working on the website.
In this page, for example - http://www.web-done.co.il/home/
The header is dynamic, the circles underneath is really a video and there are other areas. Basically, all videos of the website have stopped working :confused:

I have a strange sense that it was after installing the Polylang plugin but not sure why it would be related.

Please advise,

Cheers,

Hi There,

I could see that there are many error messages related to the youtube video:

Could you please double check on your video?

If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Thanks.

Hi @thai,
I checked for example the video that should be running at the header (slider revolution) and in YT it works great -

Still can’t figure out why everything stopped working.

I’m sending a secure note with the user+pass

Thanks,

Hi There,

Upon checking your website, I could see that you’ve 26 active plugins.

  1. Please try testing a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
  2. Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
  3. Go to X > Settings and click on the Clear Style Cache button.
  4. If you’re using a CDN(ex: CloudFlare), please clear the CDN’s cache and disable optimization services. For the CloudFlare you also need to follow the steps below besides the developer mode: https://xthemetips.com/using-cloudflare-rocket-loader-with-x-pro-and-x5/928/1

Let us know how it goes!

So I went ahead and updated the plugins before checking for conflicts and the videos seem to work now.
Not sure what happened haha but I give the credit to you :slight_smile:

Thanks,

Glad that it works for you!

Thanks

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