Video Plater Element Not Working

Support
#1

For some reason the video player

#2

Hi There,

Please provide more information and your URL.

Thank you!

#3

sure the url https://xtremfitrebels.com/index.php/how-to-get-a-bigger-chest/ under the picture that says “see what people are saying…”

#4

I see there’s an error related to Google Tag Manager. Would you mind removing it then check if the issue persists? Also check for the following:

  1. Ensure everything is up to date according to our version compatibility list at https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195

  2. Clear all caches including browser cache then deactivate your caching plugins and other optimization plugins.

  3. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

  4. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

  5. Remove custom CSS, Javascript and templates.

Thanks.