Hi there,
currently we are using a backgroundimage on our website: https://www.zolar.de/
but wanted to change this to our new image video.
Since the video is bigger than 2MB we couldnt upload it and therefore wanted to use the feature were you can choose your background via URL. When we entered the videos URL (https://static.zolar.de/video/180709_Installation_Seele_Final_20.mp4)
or any other at that, nothing happend.
What might be the problem and how can we fix it? Any ideas?
Hi There,
Thanks for writing in!
Can you please confirm in which section you are adding the video?
You can send us your login details in a secure note so that we can have a look.
The video URL should fine.
Thanks
Hi basanta,
I attached the details and the page I am needing help on.
and its the first blog
I’ve checked your web page and it looks like you are running an old version of the theme, could you please update the theme to the latest stable version following this guide?
Let us know how it goes,
Thanks.
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