We will need more detailed information about the case so that we identify the issue and try to help. Please kindly first follow the steps below:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it's fixed, you'll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Go to X > Settings and click on the Clear Style Cache button.
- If you're using a CDN, please clear the CDN's cache and disable optimization services.
kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case if you still have problems.
Also you need to give us the name of the exact page and a screenshot of the case so that we can exactly see which section of the page you are talking about.