VC Content Tabs Not Working on any Ipad version

Hi Guys :slight_smile:

Tabbed content is no longer working on any ipad version.
Other devices are totally fine - just ipad.

I have tested the site by switching off all plugins and also removed all custom css & dumped cache to see if this was causing a conflict but the problem continues to exist.

Accordion is a working alternate solution but not ideal.

On latest version xpro 2.4.6 and all plugins up to date.

Thanks in advance for your help. In the interim, I’ll continue to troubleshoot.

Kind regards,

Claire

https://www.carlyspring.com.au/pricing-services

Hello Claire,

Thanks for writing in!

Please go to WPBakery Page Builder > General Settings and make sure to enable the “Legacy X Integration” option.

if this does not resolve the issue, please provide us access to your site by adding the information in a secure note in your next reply. To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

Hi Ruenel,

Thanks for getting back to me. Yes, legacy X integration was already checked. The error still exists.
I’ll send you through login details on a secure note.

Thanks again :slight_smile:
Claire

Hello Claire,

​To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? We need to check your site and possibly test for any plugin or script conflict.

To do this, you can create a secure note with the following info:
– Link to your site
– WordPress Admin username / password

To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Thank you.

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