Hi @joenineo
Thanks for writing in! I have checked some of your site URLs assigned to your licenses and I see that you’re using an older version of X theme and Cornerstone plugin on your sites, so that our validation process will not be initiate correctly.
Please check the latest version numbers from here (https://theme.co/changelog/) and update your X theme manually for once (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62). Then delete your Cornerstone plugin and head over to X -> Validation section and wait for few seconds to install the latest version of Cornerstone plugin automatically.
Once you have fully updated, try validate your site again. In case if you’re still encountering issues, please check our troubleshooting guide here (https://theme.co/apex/forum/t/troubleshooting-validation-connection-issues/201).
Let us know how it goes.
Thanks!