Validation Issue-

Hi, I’m having issues validating my website (in order to make some upgrades to X theme/cornerstone etc).

My website is http://warwickfamilydentalcare.com.au/

Can you please assist.

Thanks

Hey @BrendanStorey,

Thanks for writing in! I have checked your site and I found out that you have a very old version of the theme installed. The validation in the version requires API key which has long been deprecated. I would recommend that you update your X theme and Cornerstone to the latest version (X 5.6.5 and Cornerstone 3.5.5) manually. You can get the latest version of the theme right in your dashboard (https://theme.co/apex/dashboard). You will have to log in to your FTP and upload the theme files overwriting the old theme files. To know more about how you can update the theme manually, please see “Manual Updates” section in this knowledge base article:

Hope this helps. Please let us know how it goes.

Thanks @RueNel - is it possible I can simply uninstall the theme and re-install via https://warwickfamilydentalcare.com.au/wp-admin/themes.php - of course I would need to play around with the settings etc, however I wouldn’t lose any of my previously created pages?

Hi @brendanstorey,

It is possible to do so, but as you have a very old version of the theme you might have to redo some pages anyway no matter you use the Manual method or the one that you mentioned.

I strongly suggest that you backup your website entirely before following up the steps mentioned.

Thank you.

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