Validating Purchase behind Proxy

[jharsem]

Hi Guys, I ave bough the X theme for an intranet which is behind a proxy server - I have managed to get Wordpress configured with a proxy but how do I get the theme validated behind a proxy ?

[ruenel]

Hello There,

Thanks for posting in!

For troubleshooting with validation issues, please check this out: https://theme.co/apex/forum/t/troubleshooting-validation-connection-issues/201

Hope this helps.

[jharsem]

I’m afraid it doesn’t help. The questoin was more specifically if the “authentication mechanism” built into your theme honors/uses the:

/* Configure proxy Server */
define(‘WP_PROXY_HOST’, ‘192.168.x.y’);
define(‘WP_PROXY_PORT’, ‘8080’);
define(‘WP_PROXY_USERNAME’, ‘’);
define(‘WP_PROXY_PASSWORD’, ‘’);
define(‘WP_PROXY_BYPASS_HOSTS’, ‘localhost’);

in the config file - I can’t unfortunately expose the server without spending significant $ with the guys that manage the firewall. Is there a manual way to ‘validate’ the license ?

[nico]

Hi @jharsem,

Regretfully saying this but according to our license in charge , there is no way you can validate the theme manually and the theme should have access to Themeco servers to be able validation to work.

Thank you so much for understanding.

[jharsem]

I assume that means I’ll have to ask for my money back ?

[christopher]

Hi there,

We will inform our leadership team to contact with you for the refund process.

Thank you.