URGENT: Uncaught Error: Call to undefined function x_get_stack()

Support
#1

Hi,

  • Yes I completely re-installed the latest version of x-theme 6.1.6
  • Error log:
    2018/06/18 16:59:05 [error] 3885#3885: *520234 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function x_get_stack() in /mnt/glusterfs/production/system/blog/wp-content/themes/x/index.php:18
    Stack trace:
    #0 /mnt/glusterfs/production/system/blog/wp-includes/template-loader.php(74): include()
    #1 /mnt/glusterfs/production/system/blog/wp-blog-header.php(19): require_once(’/mnt/glusterfs/…’)
    #2 /mnt/glusterfs/production/system/blog/index.php(17): require(’/mnt/glusterfs/…’)
    #3 {main}
    thrown in /mnt/glusterfs/production/system/blog/wp-content/themes/x/index.php on line 18” while reading response header from upstream, client: , server: blog.{hidden}, request: “GET / HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “blog.{hidden}”

I need a solution for this asap.

Thank you.

#2

I also have tried disabling each-and-every plugin and then activating the theme (clean install) still same issue. It is completely failing

#3

Oh error in logs changed:

2018/06/18 17:21:14 [error] 3885#3885: *523099 FastCGI sent in stderr: "PHP message: PHP Fatal error: Uncaught Error: Call to undefined function x_get_view() in /mnt/glusterfs/production/system/blog/wp-content/themes/x/index.php:18
Stack trace:

0 /mnt/glusterfs/production/system/blog/wp-includes/template-loader.php(74): include()

1 /mnt/glusterfs/production/system/blog/wp-blog-header.php(19): require_once(’/mnt/glusterfs/…’)

2 /mnt/glusterfs/production/system/blog/index.php(17): require(’/mnt/glusterfs/…’)

3 {main}

thrown in /mnt/glusterfs/production/system/blog/wp-content/themes/x/index.php on line 18" while reading response header from upstream, client: 89.133.123.144, server: blog.site.com, request: “GET / HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “blog.site.com”

#4

oh and btw: I used manual files upload via sftp, so not the upload feature via WP admin.

#5

Hi There @iamarketer

I’m sorry to hear that you’re having this issue. Upon checking your site, I see a blank page so couldn’t find more information through it.

Did you also delete Cornerstone plugin and updated it with the new version?

If that does not help, provide us with your WordPress credentials along with your FTP credentials in a secure note to investigate this issue further.

Thanks!

#6

When I try to activate ‘PRO’ theme:
2018/06/18 19:47:40 [error] 3885#3885: *547568 FastCGI sent in stderr: “PHP message: PHP Fatal error: Uncaught Error: Call to undefined function cornerstone_setup_style_class_prefix() in /mnt/glusterfs/production/system/blog/wp-content/themes/pro/framework/functions/pro/bars/setup.php:146
Stack trace:
#0 /mnt/glusterfs/production/system/blog/wp-includes/class-wp-hook.php(286): x_bars_element_setup(’’)
#1 /mnt/glusterfs/production/system/blog/wp-includes/class-wp-hook.php(310): WP_Hook->apply_filters(’’, Array)
#2 /mnt/glusterfs/production/system/blog/wp-includes/plugin.php(453): WP_Hook->do_action(Array)
#3 /mnt/glusterfs/production/system/blog/wp-content/plugins/cornerstone/includes/classes/elements/class-element-manager.php(11): do_action(‘cs_register_ele…’)
#4 /mnt/glusterfs/production/system/blog/wp-content/plugins/cornerstone/includes/utility/plugin-base.php(248): Cornerstone_Element_Manager->setup()
#5 /mnt/glusterfs/production/system/blog/wp-content/plugins/cornerstone/includes/utility/plugin-base.php(290): Cornerstone_Plugin_Base->loadComponent(‘Element_Manager’)
#” while reading response header from upstream, client: 89.133.123.144, server: blog.site.com, request: “GET /wp-admin/themes.php?activated=true HTTP/1.1”, upstream: “fastcgi://unix:/run/php/php7.1-fpm.sock:”, host: “blog.site.com”

I also have already tried re-installing cornerstone; via sftp upload… but nothing of your stuff is working properly atm. Other theme’s just work fine. It is ONLY x-theme stuff that is not working.

I need help ASAP

#7

Hi @iamarketer

As mentioned by @mldarshana we will need your WordPress Dashboard login credentials along with your FTP login username/password/host/port in a secure note to investigate this issue further.

Thanks.

#8

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