Upgraded to latest theme. Can't add content to text element. Lots of JS errors

Support
#1

Hi Support,

We have just upgraded to the latest theme. Since the upgrade we can no longer add a text element and save any content to it.

See videos:
https://www.screencast.com/t/UdRr3bx2DMe

Then looking at the JS console on firefox when on the backend editor, the website is now hemorrhaging errors which it wasn’t before the upgrade. See below: Lots of CROSS BROWSER scripting issues.

Blocked loading mixed active content “http://www.itsupportmarketing.co.uk/wp-includes/js/tinymce/themes/modern/theme.min.js?wp-mce-4603-20170530”[Learn More] tinymce.min.js:4:26286

Best wishes
Paul

#2

Hi Paul,

Thank you for writing in, please do a testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Regarding the mixed active content error, please re-set your images on your pages so they’ll be loaded under secure protocol (https)

Let us know how it goes,
Cheers!

#3

Hi Guys,

After much investigation the conflict was due to the web browser caching the older previous JS/CSS theme/wp files. After clearing the web cache or using Incognito mode it all worked as the browser was forced to download all the new files.

Perhaps either let people know they have to clear their cache when upgrading or somehow add version numbers to JS/CSS files to ensure new updates get downloaded. :slight_smile:

Thanks

#4

Hi There,

Glad you sorted things out and sorry if I failed to mention the caching, I was really into impression that your issue is blocked mixed content.

We do actually put a version on the Theme’s JS and CSS files. Maybe its your minifier or caching feature that is serving you the old files, so yup purging caching after any updates/changes on the site would always be a great idea.

Thanks,