Update caused FB pixel to not record

Support
#1

Hi,

My facebook pixel has not been getting recorded on view content, add to cart and purchase event. Everything worked fine recently but the latest update has it all messed up. I deactivated all plugins accept for pixel caffiene and it still did not record the events.

So I went to theme twenty fifteen and tested it and all events did get recorded on pixel helper. Has this been a known issue with the latest update? If so, how can I go back to the previous one because this is important to my business.

#2

Hey There,

I could see that you’ve updated the X theme to the latest version but not updating Cornerstone plugin yet.

Could you please update it to the latest version as well?

https://theme.co/changelog/

Thanks.

#3

seemed to work. thanks

#4

You are most welcome. :slight_smile:

#5

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