Under Construction Page Not Logging In

Support
#1

Hi,

I have my website with the X Construction page on and it doesn’t seem to be allowing me to log in past the construction page.

I have deactivated and deleted the plugin and when I reinstall it, all the settings that I inputted before the uninstall are there (background image, colours, heading and subheadings) after the reinstall.

How can I completely remove this to sort of reset the plugin to try resolve the issue?

Or is this a known issue?

Thanks.

#2

Hello Tom,

Thanks for writing in! There is no known issue with the Under Construction plugin. Would you mind providing us access to your site so that we can check your settings. Please create a secure note with the following info:
– Link to your site
– WordPress Admin username / password
​
To know how to create a secure note, please check this out: https://theme.co/apex/forum/t/how-to-get-support/288

Regards.

#3

Added, thanks

#4

Hello Tom,

Please deactivate your caching plugin ad test again. The cache could be issue the issue.

Kindly let us know how it goes.

#5

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