I’ve cleared my cache, deactivated plugins, reinstalled X, deactivated my child theme, looked in incognito window and on other computers…nothing works. It’s just not showing up. This is a brand-new site with nothing but WooCommerce installed. I need it to be under construction until I build out the store.
Hi There,
Thanks for writing in! I see that you have few license in your account, could you please make sure that you’re using the latest X/Pro theme, Cornerstone and other extensions or plugins in-order to avoid incompatibility issues. You can check the latest version numbers from here (https://theme.co/apex/forum/t/troubleshooting-version-compatibility/195).
If you’re using a caching plugin, make sure to purge your server cache.
If you’re still experiencing this issue, provide us with your WordPress credentials in a secure note to check your issue further.
Thanks!
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