Unable to view icons since cornerstone update

[59connect]

Hello,

My website is unable to load the cornerstone icons since updating cornerstone.
It is now showing a blank icon as such with only the outer sphere showing:

Screenshot

Please advise

[nabeel]

Hi @59connect ,

Thank you for reaching out to us. I checked your site and it seems like a version incompatibility issue as you’re using an outdated version of X with the latest version of Cornerstone. Please update your X theme as well to avoid such conflicts and potential errors. You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

I would recommend that you create a staging site for updating. This is very useful because you can test drive any X or Pro updates in the staging area, do the customization and troubleshooting without disrupting your live site. Once everything is perfect, you can easily and flawlessly proceed the update in the live site. To know how to create a staging area, please check out these articles:
http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/, https://maintainn.com/2015/02/how-to-create-a-staging-site-for-wordpress/

After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.

Let us know how this goes!