I have purchased a licence on Envato and when I input the purchase code I receive this message:
Uh oh, we couldn’t check if this license was valid.
I’ve tried it multiple times but I have not been able to get it verified. I have also tried to upload the new version of the theme to my WordPress site but I have been unable to do this as a version of it already exists. Please, can you advise me on how I can get the licence validated?
Thanks,
Kirsty Chalmers