Unable to upgrade from 6.0.4 to 6.2.5

I have tried to upgrade from 6.0.4 to 6.2.5 and it stalls.

After waiting a very long time, I still see the following message which
confirms the upgrade did not work.

A new version of the theme “X (v6.2.5)” is available.

Is there a log file that you can point me to that might help figure out what is
causing this problem?

Thank you.

Hi There @nima

Thanks for writing in! Since you have missed some major updates, our automatic update process may not initiate correctly. The solution is to update your X theme and Cornerstone plugin manually for once, and from there you should be able to use automatic updates.

Please follow our manual update process mentioned here (https://theme.co/apex/forum/t/setup-updating-your-themes-and-plugins/62). To install the latest version of Cornerstone plugin, you can simply delete the current version and then head over to X -> Validation section and wait for few seconds.

Hope that helps.

Feel free to let us know how it goes.

Cheers!

I am on version 3.2.5 of Cornerstone and version 6.0.4 of X theme.
So do I need to reinstall Cornerstone again once I get the X theme upgraded?

Thanks!

Hi there,

No, that is not necessary. You can update either of them first then the other next but please make sure both are updated.

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