I Tried Agency Demo Import… Then I tried another… Both of them worked well …
I decided to go with Agency again but I’m unable to do so second time… I have gone through the forum, Clearing the Cache and all… No luck !! I’m running short of time and need to fix this ASAP…
I have a deadline to complete the website within 24 hrs… A bit disappointed with the purchase… Need help
Hi there,
Thanks for posting in.
What issues you’re getting with the import? Please check this https://theme.co/apex/forum/t/setup-demo-content/56 and follow the Troubleshooting
section.
If it still the same, then please provide your site’s URL and Admin login credentials on a secure note. You may also provide your FTP login credentials in case this is related to timeout.
Thanks!
Okay !! Seems its just the troubleshoot steps to follow… I followed the same and its Done !!
Thank you for you immediate support
You are most welcome.
Unfortunately… Now the cornerstone is a biggest hassle for me… I’m really disappointed.
- Neither it is helping me to get the page edited
- Nor I can create a multiplayer parallax effect
- I have invested more than 8 hrs of working just to figure out how to use all these and I’m lost in troubleshooting… I was looking for a simple theme… easy to use like plug and play
I’m sorry but I need a refund… I purchased this theme to develop the website within 72 hrs deadline and I’m still stuck to figure out the solutions… and to read forums… I need refund please… Else i have to check with envato support team…
Please understand and initiate my refund cancelling my license… I really don’t wanna leave a bad ratings on your page…
Looking forward for urgent support…
Hi there,
You may contact Themeforest/Envator for the refund as they handle that matter. And we can’t do that here.
I do understand where you’re coming from, but learning X/Pro and cornerstone may require more time. Though we may able to help you with the issues you’re getting with troubleshooting.
Thanks!
Hi Rad,
I’m a bit worried now !! Because envato team will contact you back for the same… I already raised a request there… And I quit building my website with X Theme now…
Looking forward for your kind consideration and support…
Hello There,
Themeforest is the one handling sales and refund.
You may request for a refund from the link below.
themeforest.net/refund_requests/new
Thank you.
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