"Unable to Load Template" in Cornerstone After Update

Support
#1

I did the current Cornerstone update (3.3.2) but now I can’t load any templates in Cornerstone to create a new layout. I get the “Unable to load template” message. Fix? www.ybc.com is my site.

#2

Hello Rachel,

Thanks for asking. :slight_smile:

I see that you are using X Theme version 6.2.5 and Cornerstone version 3.2.5. Have you rolled back the updates as in ticket it’s mentioned that you updated Cornerstone to version 3.3.2?

I suggest you to please take a look at our theme and plugin update guide and follow the steps mentioned in the same.

Thanks.

#3

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