Unable to install Essential Grid?

[Isabelle_808]

Restarted browser, cleared cache, but I keep getting an error.

Need some help to figure out what’s wrong.
Thanks

[jade]

Hello Isabelle,

You might need to have the PHP memory limit of your site increased.

To do this, please edit your wp-config.php file and insert these lines:

    define( 'WP_MEMORY_LIMIT', '256M' );
    define( 'WP_MAX_MEMORY_LIMIT', '512M' );

You can add it before the line
/*That's all, stop editing! Happy Blogging. */

Here is a details article about the PHP Memory Limit that is in our Knowledge Base:

Troubleshooting - Increasing PHP Memory Limit

In case the issue persists, please try to get in touch with your hosting provider and confirm to them that your PHP memory limit is increased.

Let us know now it goes.

[Isabelle_808]

Hi,

Increased limits via hosting server settings but still getting the same error.

Could there be a conflict with “The Grid”?

[friech]

Hi Isabelle,

Base on that error its a conflict between Revolution Slider and Essential Grid, thats weird because those plugins are came from the same author.

I was able to activate both plugins by deactivating the Slider Revolution first, then activating the Essential Grid, then activating back the Slider Revolution. I’ve submitted this to our issue tracker so the developers will be made aware of it.

Thanks,

[Isabelle_808]

Thank you so much!!!

Maybe they’re not aware of it because a new version of Revolution Slider was just released?

Regardless, thank you for your great help.

[friech]

You’re must welcome,

More likely that is the case, I’ve already added this to our issue tracker so our Dev Team can relay this report to the author of the plugin.

Have a nice weekend,
Cheers!