Had a customer tell me our website portfolio wasn’t working. I logged in and looked. Updated everything and now the actual website works, but I’m not able to edit any pages?
Help!
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Hi Megan,
Thank you for reaching out to us. I checked your site and the reason this is happening is that you’ve updated the Cornerstone to the latest version but haven’t updated X to the newer version. To avoid the incompatibility issues and potential errors, always make sure to update both X and Cornerstone to the latest versions.
You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
After doing the updates, always remember to clear all caches (if you are using WP Rocket, WP SuperCache or W3 Total Cache) when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Let us know how this goes!
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